Please provide the following information so we can register your email address with our Email Password Manager

Your 16 digit account number can be found on the right hand side of your statement, beginning with 812, or in your welcome letter, or in My Account. Please enter it with no spaces.

Your Eastlink email address. Most commonly, this would be an,, or address

Security Questions

Please select and answer three different security questions. If you forget your password and need to reset your account these are the questions we'll ask you to verify your identity.

Alternate Email Address

By providing an alternate email address we will send a temporary password to the alternate email address to reset your password.

I do not have an alternate email address

Mobile Number

By providing your mobile number we will send a text message containing your temporary password to reset your password.

I do not have a mobile number